Digital marketing, answered · 25 questions business owners search most

Straight Answers.

Live · what business owners are asking right now
25 of 25 questions
01 What is digital marketing and how does it actually bring in customers? +
Getting started

Digital marketing is every way a customer finds, evaluates and contacts your business on a screen: Google search and Maps, Google Ads, social media, your website, email and text messages, and the reviews people read before they call. It brings in customers when those pieces work as one system—someone searches, sees you first, lands on a page that answers their question, and gets a reply in minutes. Disconnected tactics (a website here, a boosted post there) feel busy but rarely convert. At Mayan Mobile Marketing we build the whole path, from first search to booked appointment, and measure it end to end.

02 How much does digital marketing cost for a small business? +
Getting started

There is no flat rate — and any agency that quotes one before understanding your business is guessing. At Mayan we price every engagement against your industry's own benchmarks: what a new client is actually worth to you, how fast your market moves, and what it realistically costs to win attention in your category. Then we show you the return before you commit — projected inquiries, close rate and revenue, side by side with the investment. The only question left is the one we ask every owner: how many new clients does this need to bring you to pay for itself? For most professional practices the answer is one to three a month. Everything past that is growth. Run the Lead Calculator to see the demand around you, then let a strategist show you the math for your business.

03 Which is better for my business: SEO or Google Ads? +
Getting started

Both, in sequence. Paid lead generation produces leads in days and give you real data on which searches convert; SEO compounds over months and lowers your cost per lead over time. We typically launch paid search first to generate revenue and learn, then reinvest into the organic rankings, reviews and content that keep working when the ads pause. Choosing only one is like renting or buying with no plan—do the fast one to fund the durable one.

04 What are Mayan Lead Generation and how do they work? +
Google

Lead generation is the system that turns strangers searching for what you do into named, qualified inquiries you can call back. Done comprehensively it covers the whole path: showing up at the top of Google and Maps for the searches that matter, a landing page that answers the question and captures the contact, retargeting on social for the people who did not act, and follow-up within minutes so the lead does not go cold. Buying a single placement from any platform is not lead generation—it is renting a spot. Mayan builds and manages the entire engine, reports the cost per qualified lead every month, and owns the follow-up so you only spend time on real conversations.

05 How do I get my business to show up on Google Maps and the map pack? +
Google

The three-listing map pack is driven by relevance, distance and prominence. Claim and fully complete your Google Business Profile (categories, services, hours, photos, service area), keep your name, address and phone identical everywhere online, earn steady reviews with keywords in them, and post weekly. Then support it with location pages and local citations on your website. Most businesses we audit have an incomplete profile and no review system—fixing those two alone moves the needle within 60–90 days.

06 How do Google reviews affect my ranking and my sales? +
Google

Reviews are one of the strongest local ranking signals, and they are the first thing a prospect compares. A 4.8 with 150 reviews wins against a 4.2 with 30, even if the second business is better. Reply to every review, ask every satisfied customer the same day with a text link, and never buy or gate reviews—Google detects both. We build a compliant review engine that runs automatically after each job or appointment, and we display the live rating on your site.

07 What is Google Ads Performance Max and should I use it? +
Google

Performance Max is Google's automated campaign that places ads across Search, Maps, YouTube, Gmail, Display and Discover from one set of assets, optimized by AI toward your conversion goal. It works well when you feed it clean conversion data and strong creative; it wastes money when tracking is missing, because it optimizes toward the wrong thing. For most professionals we run our lead-generation search campaigns first, then add Performance Max once conversion tracking is proven.

08 How long does SEO take to work? +
Google

Faster than most agencies will tell you — when it is done right from day one. Local searches and Maps typically move within the first 30 to 60 days once your Business Profile, service pages and reviews are built correctly; competitive statewide terms take longer and keep compounding. SEO stacks: technical fixes, pages that actually answer the question, consistent reviews and quality links build on each other every month. Because we run Mayan AI™ first, we start with the exact gaps holding you back instead of a generic checklist — and we pair SEO with paid search so you are never waiting for revenue while rankings climb.

09 What is AEO (Answer Engine Optimization) and how do I show up in ChatGPT and Google AI Overviews? +
AI & the future

Answer Engine Optimization is getting your business cited inside AI answers—Google's AI Overviews, ChatGPT, Gemini and Perplexity—rather than just ranked in a list of links. AI engines favor pages that answer a specific question directly, cite sources, carry structured data (schema), and are corroborated by reviews and mentions elsewhere. Practically, that means clear FAQ pages like this one, service pages written in plain questions and answers, consistent business data, and a strong review footprint. We build AEO into every site we launch because more searches every month end in an AI answer instead of a click.

10 How can AI help my marketing without making it feel robotic? +
AI & the future

AI is best at speed and consistency, not at being you. Use it to answer inquiries in seconds at 2 a.m., qualify leads, book appointments, draft first versions of emails and reports, and analyze which ads work. Keep humans on strategy, creative judgment and relationships. Our AI system automation answers every call and text instantly in your voice, then hands the conversation to your team with the details already captured—customers feel responded to, not processed.

11 What is an AI website and do I need one? +
AI & the future

An AI website adapts to each visitor: it answers questions through a trained assistant, personalizes the content by industry or location, books appointments and follows up automatically. A traditional site is a brochure; an AI site is a salesperson that never sleeps. If leads arrive outside business hours or your team cannot respond within minutes, you need one. We build AI websites on the same clean, fast foundation as our standard sites, so you gain the assistant without losing speed or SEO.

12 What is marketing automation and what should I automate first? +
AI & the future

Marketing automation is software that performs follow-up tasks on triggers: a new lead gets a text in 30 seconds, a missed call gets a callback offer, a quote gets a reminder at day three, a customer gets a review request the day the job is done. Automate speed-to-lead first—businesses that respond within five minutes convert far more than those who wait an hour—then reminders, then reviews, then re-engagement of old leads. Our CRM setups handle all four in the first 30 days.

13 Does social media marketing actually generate leads or just likes? +
Social

Organic posting alone rarely generates leads; paid social with a clear offer, tight targeting and a landing page does. Instagram, Facebook and TikTok work best for visual, local and lifestyle businesses—salons, restaurants, real estate, events—and for retargeting people who already visited your site. Measure it by inquiries and bookings, not followers. We run social as part of one system: content builds trust, ads bring in demand, retargeting closes it.

14 How much do Facebook and Instagram ads cost? +
Social

Meta charges by auction, so cost depends on your audience and creative. Typical ranges are $0.50–$3 per click and $10–$60 per lead for local services, higher for legal and finance, lower for restaurants and beauty. Better creative and retargeting lower the cost; poor tracking raises it because Meta cannot learn. We install the Pixel and Conversions API before spending a dollar, so every campaign is measured to the lead.

15 Should my business be on TikTok? +
Social

If your customers can be shown, not just told—food, beauty, fitness, real estate, automotive, entertainment—yes, and the short-form video you make for TikTok also runs on Instagram Reels and YouTube Shorts. Professional services can win too with plain-language explainer clips that answer common questions. You do not need to dance; you need to be useful and consistent. We shoot monthly content days and cut the footage for every platform.

16 How much does a professional website cost and how long does it take? +
Website

A conversion-focused small business website typically runs $3,500–$15,000 depending on pages, integrations and custom design; e-commerce, portals and AI features add to that. Timelines run four to eight weeks with content ready. Cheap templates cost more later because they do not convert and cannot be tracked. Every Mayan site ships with tracking, schema, speed optimization, booking or lead forms and a CRM connection—the parts most builders leave out.

17 Why isn't my website generating leads? +
Website

Usually one of five reasons: nobody can find it (no SEO or ads), it loads slowly on phones, it does not say clearly who you help and what to do next, there is no fast follow-up when someone does reach out, or nothing is tracked so no one knows what is failing. Run our free Mayan AI™ to see whether your tracking, ads and visibility basics are even in place. Fixing the fundamentals usually doubles conversions before any redesign.

18 What is a landing page and why do I need one for ads? +
Website

A landing page is a single page built for one campaign and one action—request a quote, book a consultation, claim an offer—with no menu to wander off into. Sending ad traffic to your homepage makes visitors work to find the answer, and most leave. Matching the ad message to the page message typically improves conversion rates two to three times and lowers your cost per lead. We build a landing page for every campaign we run.

19 Do I really need conversion tracking, a pixel and Google Tag Manager? +
Website

Yes—without them you are advertising blind. Tracking tells you which ad, keyword or post produced the call or form, which lets the platforms optimize toward real customers and lets you cut what does not work. Google Tag Manager centralizes every tag so changes take minutes, not developer tickets; the Meta Pixel and GA4 record the behavior. Our audits find that most small business sites have none of the three installed, which is why their ad spend feels like a lottery.

20 Is email marketing still worth it? +
Email & SMS

Email is still the highest-return channel for most businesses because you own the list and pay nothing per message. It works best for retention and reactivation: reminders, seasonal offers, education, and re-engaging leads that did not buy the first time. The mistake is sending random blasts; the win is automated sequences triggered by behavior. We build both the list growth and the sequences, then report opens, clicks and revenue.

21 Is SMS marketing legal, and how do I do it right? +
Email & SMS

Yes, with consent. Under the TCPA and carrier rules you need clear written opt-in, an easy STOP, sending only during reasonable hours, and A2P 10DLC registration for business numbers. Done right, text messages get read within minutes and are ideal for appointment reminders, quotes, review requests and time-sensitive offers. We handle registration, consent language and compliance so you get the response rates without the risk.

22 How do I know if my marketing agency is doing a good job? +
Strategy

Judge by business outcomes, not activity reports: cost per qualified lead, booked appointments, closed revenue, and whether those numbers improve quarter over quarter. You should own every account—Google Ads, Business Profile, Meta, your domain—and see the raw data, not just a PDF. A good agency answers the phone, explains what changed and why, and tells you when to spend less. Ask us for a free audit of your current campaigns; we will show you exactly what we would do differently.

23 What is a good marketing budget as a percentage of revenue? +
Strategy

Established businesses commonly invest 5–10% of revenue in marketing; growth-stage companies 10–20%. More useful than a percentage is your target cost per customer: if a customer is worth $5,000 and you close one in four leads, you can pay up to $1,250 per lead and still profit. Set the budget from that math and scale it as the numbers prove out. Our calculator and game plan show how a given monthly budget splits across channels for your category and state.

24 How do I market a cryptocurrency, Web3 or fintech company when ad platforms restrict it? +
Strategy

Google, Meta and X allow crypto and financial advertising only with certification, specific disclosures and no return claims—most accounts are rejected because the setup is wrong, not because the category is banned. Get certified, build authority content and press that AI engines and Google cite, grow owned channels (email, community, X, Discord) and use compliant search campaigns for high-intent terms. We have navigated these approvals and built compliant funnels for digital-asset brands; the rules are strict but the demand is real.

25 How do I get more leads for my law firm, dental practice or contracting business? +
Strategy

The playbook is the same across professional categories: dominate the top of Google with a comprehensive lead-generation system, own the map pack with a complete Business Profile and a steady review stream, send every click to a landing page built for that service, and answer every inquiry within minutes using AI and CRM automation. Add retargeting so the people who did not call see you again. That system is what we install in the first 90 days—start with the Lead Calculator to see the demand in your state.

Strategists live · Plainfield, NJ

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